[Important Notice] For Debit Card Users
Please be sure to read this if you are using a debit card.
Debit cards can be used for credit card payments on our site.
However, the debit card payment system is completely different from that of credit cards.
If your order is modified, changed, or canceled, resulting in a change in the payment amount, or if it takes more than 30 days from order to shipment, a temporary double withdrawal may occur.
When paying by debit card, the amount is immediately withdrawn from your account at the time of purchase to verify the card's validity. If there are no changes to the transaction amount, the process will proceed smoothly as with a regular credit card. If the amount changes due to a cancellation or product change, or if it takes more than 30 days from order to shipment, the full amount may be withdrawn again to re-verify the card's validity.
The amount withdrawn the first time will, of course, be refunded, but the refund may not be immediate and can take up to 45 days, resulting in a temporary double withdrawal.
Unfortunately, we are unable to provide an effective solution to prevent this issue. Therefore, we kindly ask that you fully understand the characteristics of debit cards before using them.
Please note that we cannot be held responsible if a temporary double withdrawal actually occurs. Also, if there are more than two changes, triple or quadruple withdrawals may occur.
* The exact time required for a refund depends on your card type and bank. Please contact your debit card issuer for details.